I totally understand how this lack of control can be so stressful. I'm just the same. I always assume the worst when dealing with big companies. And I don't cope with the stress very well.
However, the only advice I can offer (from personal experience) is to remember this incident, and the fact that the technician DID turn up punctually and fixed the problem quickly, and didn't try to sell you stuff. Next time you feel stressed thinking about dealing with a soulless corporation, remember that it isn't a definite that it will be a horrible experience. Not EVERY time. And you might just find it relieves your stress a weeny bit....
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timeasmymeasure
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Date: 2012-01-14 01:01 am (UTC)However, the only advice I can offer (from personal experience) is to remember this incident, and the fact that the technician DID turn up punctually and fixed the problem quickly, and didn't try to sell you stuff. Next time you feel stressed thinking about dealing with a soulless corporation, remember that it isn't a definite that it will be a horrible experience. Not EVERY time. And you might just find it relieves your stress a weeny bit....