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After four whole days, I've finally been reunited with my internet. Bell Canada managed to fuck up all the landlines in my building on Monday while performing "upgrades". Naturally, as Bell caused the problem, the tenants themselves were expected to get in touch with the support helpline and, if necessary, book an appointment with a technician. In my case, it meant having to leave work early to make sure I was in my unit when the technician showed up. Thankfully, the technician was punctual and fixed the problem quickly. Being a grumpy pessimist, I assumed he would be two or three hours late (if he showed up at all), be unable to fix the problem, and try to sell me Bell products. I guess the promotional pamphlet that was wedged in my door was the extent of their sales campaign -- thank Herne.
As I tried to explain to my sister, it's not so much that my phone and internet were down. If I were told they would be down for a couple of days, I would be pissed but generally able to cope. Sort of. No, it was the uncertainty of the whole thing. I hate feeling helpless and I hate being at the mercy of a soulless corporation like Bell. I also suck at coping with stress - any kind of stress. I mean, maybe I could have been more zen about the whole thing if this wasn't the week leading into the second series finale of Sherlock, but I somehow doubt it.
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Date: 2012-01-13 01:47 am (UTC)(no subject)
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Date: 2012-01-13 01:58 am (UTC)Welcome back. :)
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Date: 2012-01-13 03:00 am (UTC)(no subject)
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Date: 2012-01-13 07:15 am (UTC)I'm glad you won't have to suffer by missing the Sherlock finale!
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Date: 2012-01-13 09:14 am (UTC)(no subject)
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Date: 2012-01-13 09:38 am (UTC)Glad to see you back in time online though - if only because I don't think I'd be able to shut up about that finale if you had missed it!
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Date: 2012-01-13 12:52 pm (UTC)(no subject)
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Date: 2012-01-13 01:02 pm (UTC)(no subject)
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Date: 2012-01-13 11:14 pm (UTC)(no subject)
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Date: 2012-01-14 01:01 am (UTC)However, the only advice I can offer (from personal experience) is to remember this incident, and the fact that the technician DID turn up punctually and fixed the problem quickly, and didn't try to sell you stuff. Next time you feel stressed thinking about dealing with a soulless corporation, remember that it isn't a definite that it will be a horrible experience. Not EVERY time. And you might just find it relieves your stress a weeny bit....
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Date: 2012-01-15 03:09 pm (UTC)That's a nasty safety issue as well--no internet and no phone. One reason to have a separate provider I guess. Is Bell the reason why your intercom is such a problem for you? I know they warned us here that there was some kind of wiring issue with the intercoms if you used Bell as your internet. Something had to be changed and you had to pay to change it back when you moved out.
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Date: 2012-01-17 11:56 am (UTC)(no subject)
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